Prompt Service: Is it the Key to Customer Loyalty?

by edralyn February 22, 2013 Business

Companies from every industry are constantly involved in determining the best ways to keep customers loyal and satisfied. Social media has made it easier than ever for information to travel quickly. This is both good and bad news if you’re a business owner. On one hand, if you can consistently deliver excellent service, word will […]

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The Controversial Beecroft Report: Employment Law Reforms

by Ralli May 23, 2012 Employment Law

There is little doubt that the proposal to allow “no-fault” dismissals contained in the Beecroft report (published yesterday, following a leak to the Daily Telegraph) should be consigned to the bin. The rationale behind the proposal was that businesses employing fewer than 10 employees would have a fail-safe way of removing ‘unproductive’ staff, thereby encouraging […]

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