Law firm management

Avoiding bad decisions – strategic red flags

by knowledge4lawyers July 11, 2012 Business Development for Law Firms

Good leaders make bad decisions.  Good firms make wrong turns.  When things change, it often seems to be the most successful businesses which are the slowest to adapt.  I’ve just finished the Strategy module on my MBA and this is a topic which we debated at length. There is no doubt that things are changing […]

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Happy management = happy clients

by knowledge4lawyers June 21, 2012 Law firm management

Lawyers often struggle with customer satisfaction issues.  Time after time surveys suggest that they get client relationships wrong.  Often a law firm’s response to relationship problems is to limit access to clients and increase controls. An article I came across recently in Management Today suggests that this is the wrong solution. The “Happy Manifesto” by Henry […]

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How Apple’s OS X Mountain Lion Can Help Make Your Law Firm More Productive

by Cameron Tyler May 23, 2012 Law firm management

Wondering how to make your law firm more productive? Less than a year after the release of OS X Lion, Apple has unleashed another update to its desktop OS, this time dubbed Mountain Lion. This iteration continues its predecessor’s trend of incorporating more of the iPad’s features into OS X, thereby tightening the Apple ecosystem […]

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